The Reagent Co.
The Reagent Co. × Fullstacked

A joint practice from The Reagent Co. and Fullstacked.

WHY WE DO THIS

Give your best people back to the mission.

Too many mission-driven teams spend their best people on workarounds and spreadsheets instead of the job they were hired for. We design or redesign your people workflows, then build AI and tools customized and shaped to how your team actually works, aimed at the result you care about: getting there faster, at lower cost, or with more impact.

WHO WE WORK WITH

We work with nonprofits, schools, and growing companies whose people teams are stretched. You're likely a good fit if:

HOW WE DO IT

95% of AI pilots fail to deliver a return. We help you be in the 5% that do.

SOURCE: MIT, 2025. 95% OF ORGANIZATIONS GOT ZERO RETURN ON THEIR GENERATIVE AI SPENDING.

Most teams either use the AI that comes with their HR system, which is built for thousands of companies, or have people each using AI their own way, with no shared approach. Then, they can't articulate how AI is actually helping them realize stronger outcomes or cost savings.

The problem isn't AI. Most organizations never define the outcome they actually want. They don't do the work of redesigning the workflow for both AI and human judgment. And they skip the change management it takes to get staff using AI consistently and with integrity. Worst of all, they bolt AI onto everything before they've proven it works on one workflow that reduces cost or adds measurable impact.

We start with the outcome

Most people processes already have a number attached, but it usually counts effort, not results. We help you rebuild the workflow around the result that matters to your leadership.

What teams usually trackWhat the CEO actually cares about
Hiring: how many days it takes to fill a roleEvery seat filled on time, with your highest quality person, for the product launch or the first day of school
Onboarding: whether paperwork and training got doneNew hires fully up to speed by day 30, and still here at day 90
Performance management: how many reviews were done on timeThe strongest people stay, and people who are struggling get better or move on

We write down where it stands today and measure it again after, so you can show exactly what the work was worth.

WHAT WE OFFER

We help you find where AI actually pays off first. We offer support in three steps, and you can stop after any of them.

Our approach draws on the Harvard Data Science Initiative's program in agentic AI and twenty years of making the people decisions it supports. Whatever we fix, we write it so AI can run it later, when you're ready. You own what we build, and we train your team to run it.

1 · Audit3 to 4 weeks

We look at a whole area, like hiring or performance reviews, and show you what's working, what isn't, and where work is still done by hand. You get a list ranked by what's most urgent and what's costing you the most.

2 · Redesign3 to 4 weeks, up to 10

Together we pick the one process that matters most and redesign it step by step. You get a simpler process, written down, that works better right away.

3 · Build4 to 8 weeks

When you're ready, we build the tool or AI agents that run it. A person approves every high-stakes decision. We train your team and track the time and money it saves.

How we decide what to build

Before we build anything, we ask two questions:

Is the work written down and followed the same way each time?If not, we start with an audit and fix it on paper first.
Does it happen often enough to be worth automating?If not, we’ll suggest a simpler tool, or a better place to start.

If the answer to both is yes, we build it. Most builds take 4 to 8 weeks, including two rounds of feedback from your team on real work.

01 · RUN A 5-MINUTE SELF-ASSESSMENT

Which talent workstream is your biggest pain point?

Pick the stage of your talent work that keeps you up at night, and see if it’s ready for an AI agent or tool we can build for you.

Select a stage 0 / 8 answered
02 · WHY WORK WITH US

Two people-executives. Four decades of talent leadership.

We both build across the full stack, the infrastructure underneath a talent function and the AI agents that run the decisions on top of it. Every engagement draws on whichever of us fits what's actually costing you money.

8×
faster role-banding, 85% agreement with senior HR judgment
VALIDATED
15×
faster workforce-reassignment analysis, 100% directional concordance with blind peer review
VALIDATED
3
tools still in active use by a former team, independent of us maintaining them
CONFIRMED OCT 2026
Brett Chappell
BRETT CHAPPELL · FULLSTACKED

First CPO at a scaling B Corp, 65 to 378 people in about a year. Five years as first Chief Talent Officer of a multi-state school network. Director of Talent at a large charter network hiring 1,000 people a year. Columbia, M.S. in Human Capital Management. Former Navy SEAL.

fullstacked.ai →
Helen Chan
HELEN CHAN · THE REAGENT CO.

VP Talent at the largest national charter school network, where she built and validated a portfolio of AI agents for role banding and workforce decisions, each tested against senior HR judgment. Led an 18-person recruiting team at Teach For America, hiring 800 to 1,000 people a year nationally. Started in research at CEB: five published titles, 200+ analyses.

thereagentco.com →
03 · WORK WITH US

Start with one conversation.

Tell us the process that's costing your team the most. We'll tell you honestly where to start, even if the answer is that you don't need us yet.

Helen Chan · The Reagent Co. Book a call with Helen →
Brett Chappell · Fullstacked Book a call with Brett →
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